Technician installing 360 degree CCTV camera in Melbourne

Security System

Maintenance & Servicing

Keep your security system running at peak performance with expert service and maintenance across the Mornington Peninsula and South East Melbourne. At NGW Solutions, we provide servicing, fast repairs, and system upgrades to keep your home or business protected—24/7.

Reliable Support for Your Peace of Mind

Even the best security system needs regular attention to stay reliable. Whether we installed your system or not, we offer prompt, professional maintenance services to ensure everything is working as it should.

We service:

  • Residential security systems

  • Commercial premises & retail stores

  • Industrial sites & warehouses

  • CCTV, alarms, access control & intercoms

A network rack containing a patch panel with blue Ethernet cables connected to it, and a switch or server below with additional blue cables.

Security System Service & Maintenance

Our maintenance and support services are designed to prevent faults, minimise downtime, and extend the life of your system.

Scheduled system inspections & testing

CCTV camera cleaning, re-aiming & recording checks

Alarm system diagnostics & sensor testing

Firmware updates & software troubleshooting

Access control hardware & software servicing

Battery replacement & backup power checks

Emergency call-outs & priority fault repairs

System Upgrades & Add-ons

Technology moves fast—and so do your needs. We help you stay secure with system upgrades, expansions, and smart integrations.

Upgrade services:

  • Replace outdated cameras with HD or 4K models

  • Expand alarm zones or coverage areas

  • Integrate smart home or mobile app features

  • Enhance access control with biometrics or remote entry

  • Migrate to cloud-based video storage or monitoring

Why Clients Trust Us for Maintenance

  • Experienced technicians across Mornington Peninsula & South East Melbourne and greater Victoria

  • Fast response times for urgent issues

  • Ongoing support for systems we didn’t install (excludes store-bought DIY systems)

  • Transparent quotes & no lock-in contracts

  • Fully licensed, insured, and police-checked professionals

Servicing & Maintenance FAQ

  • We recommend servicing your system at least once per year to ensure it remains fully functional and up to date.

  • Yes. We can take over the maintenance of existing systems even if installed by another company, and offer upgrades as needed.

  • A typical visit includes testing all system components, firmware updates, camera alignment checks, alarm system diagnostics, and cleanup.

Contact us to book your service

Stay protected with a security system that works when you need it most. Contact us today to schedule a service visit or set up a maintenance plan tailored to your system.

0434 102 898

admin@ngwsolutions.com.au